![]() With a dedication to excellence, the salon promises to provide only the best treatments and customer service to ensure each client leaves feeling like a VIP.Įxperience true luxury and relaxation at Serenity Spa & Salon. The salon boasts a serene and inviting ambiance, making it the perfect spot for a relaxing beauty experience. Serenity Springs is licensed with the state of Michigan as a Home for the Aged (HFA).Nestled in the heart of Saginaw, Serenity Spa & Salon is an acclaimed beauty destination known for its holistic approach to enhancing natural beauty. Protocols such as screening staff entering the facility by taking temperature checks and completing questionnaires have also helped. However, they're encouraging other types of electronic communications such as Zoom or Facetime. No visitor or family member is allowed in the building except for end of life care and no resident can leave the facility. They also enforced proper hand washing, cleaning and sanitizing of the building and have restrictions for visitors and residences. Earlier this year, they followed CDC guild lines by securing and mandating all healthcare workers to wear personal protective equipment such as mask, gloves and gowns. They also put together a SWOT analysis to look at strengths, opportunities and weakness that can be improved. ![]() "Our leadership services, that include the director of care services and me, played an active role by continuing to go around and enforcing all the right procedures like handwashing and social distancing were being performed." Being conscious of infection control practices and procedures has also helped. Lamont believes the key reason why they had no infections and remains COVID free is due to proper communication in services, training and keeping staff up to date with industry trends. These places were also scared to accept new clients. His facility did this while many other places either had COVID-19, or dealing with a storm of infected or dying people while facing dropping revenues. We've never had a case of COVID-19, we're still accepting new clients and our overall performance continues to increase," said Lamont. ![]() I think the increase is coming from just doing all the right things to protect clients. "We haven't been doing a lot of marketing. Since then, the occupancy and and performance of the 105-bed facility have steadily been growing despite of COVID-19. Lamont, 32 purchased the underperforming facility last October. "My over-all occupancy has grown and I 'm seeing a lot of positive things because of COVID-19." "Contrarily to most other places in the area, our business has actually increased," said Serenity Springs' CEO, Managing Partner Lamont Jones. Now business is booming because they're doing all the right things to protect clients. The facility is one of the very few 15-20 assistant living residences in the Saginaw area that hasn't had any cases of COVID-19. 16, 2020 - PRLog - Following the rules and not cutting corners to protect residences from COVID-19 has been good for business at Serenity Springs' assistant living community in Saginaw, MI.
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